Frequently Asked Questions (FAQ)

1. Will TrainingBYTEs™ run on a MAC?

Yes. We can prepare a TrainingBYTE that will run on a Mac.

2. How large are TrainingBYTEs™?

TrainingBYTEs™ can vary in size depending on the complexity of the content. If you plan to email your TrainingBYTEs™ to individuals, the file size should be less than 1 MB to facilitate fast downloads. If you are using TrainingBYTEs™ for laptop presentations then they can be as large as necessary. The smallest size that a TrainingBYTE™ can be is 250k

3. What about viruses and TrainingBYTEs™?

Centrax uses the latest virus detection software on its development computers. All TrainingBYTEs™ are scanned for viruses before they are sent to the client. The fact that they are already compiled as EXE files makes it difficult for someone to add a virus to it, unlike Microsoft Word or Excel files.

4. Are there any licenses required for me to send out TrainingBYTEs™?

No. This form of Flash™ does not require any licenses from Macromedia.

5. Can TrainingBYTEs™ be put on our web site?
Yes. TrainingBYTEs™ use Macromedia's Flash™ technology. Before the file is packaged into an EXE file, it is a standard Flash file that can be put on a web server. Anyone with the Flash plug-in on their browser will be able to view the TrainingBYTEs™ before downloading

6. What media elements can TrainingBYTEs™ contain?

TrainingBYTEs™ can contain graphics, audio, text and animation. We can accept most file formats that will be used to create TrainingBYTEs™.

7. HHow much is it to update a TrainingBYTE™?

You can find all of the price information throughthe "Pricing/How to Order" section

8. When I download a TrainingBYTE™ how do I know where it is at on my hard drive?

Most email software packages download to a default area. Centrax will have a tech support page that indicates these areas for most email packages.

9. How do I send Centrax information that will be put into my TrainingBYTEs™?

You can either email or send it on a removable storage item such as a CD, Floppy or ZIP disk. Any text information may be entered online at our secure client service site.

10. How will Centrax send me a TrainingBYTE™?

We can either email or send it on a removable storage item, such as a CD, Floppy or ZIP disk

11. What is the specification for TrainingBYTEs™?

Technology: Macromedia Flash 4.0.

Media supported: Wave Files, AIFF Files, MP3, BMP, GIF, JPEG.

Operating Systems: Windows 95, Windows NT, MAC OS 7.0 or later

Email Software: Any email software that can attach an exe file

Average file sizes: Biz-ECard -- 250 to 650k. ReferenceBYTES -- 450 to 950k.
TrainingBYTES™ can be any size. These sizes are ideal for email delivery. Larger files can be distributed via CD, PC Memory Card, Floppy, etc.